We provide Japanese language support by email and chat so that our customers can trade comfortably.
In addition to general trading questions, we also accept questions, opinions and requests regarding partners, so please feel free to contact us.
As a general rule, we will reply to your inquiry by e-mail within 3 business days.
※It may take some time depending on the content of your inquiry.
Chat reception hours: Weekdays 9: 00 ~ 18: 00 Japan time
Email reception time: 24 hours on weekdays, Japan time
Also, to be able to answer your questions quickly「Frequently Asked Questions」We have prepared a page, so
Before making an inquiry
「Frequently Asked Questions」Please refer to the page.